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Post-Repair Contractor Survey
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Project Address
*
Parcel ID#
Contractor Name
Type of Repair
-- Select One --
Pipe Lining
Excavation
Pipe Bursting
Directional Boring
Other
Completion Date
Completion Date
1. How many contractors did you contact for estimates?
-- Select One --
1
2
3
4
5+
2. What was the determining factor in choosing the contractor?
-- Select One --
Least Expensive
Recommendation/Reputation
Other (Explain in additional comments)
3. Did the contractor explain the repair process?
-- Select One --
Yes, very thoroughly
Yes, a little
No, not specific details
Not at all
4. How would you rate the level of customer service and professionalism displayed by the contractor?
-- Select One --
Excellent
Good
Fair
Poor
5. How likely would you be to recommend this contractor to other residents?
-- Select One --
Quite likely
Likely
Somewhat likely
Not likely at all
Additional Comments
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