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Business Retention, Recruitment, and Expansion Survey
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Company Information
Company Name
Company Address Line 1
Company Address Line 2
City
State
Zip
Contact Person - First Name
Contact Person - Last Name
Date
Date
Contact Phone Number
Contact Email
What type of business do you operate?
Does the company own or lease?
How long has this business been in West St. Paul?
What is a recent accomplishment you are proud of?
Employment Information
How many employees currently work for this establishment?
Full time
Part time
Seasonal
Have the number of employees changed in the past 1-5 years? (If applicable) What were three reasons that prompted the employment change?
Change in management
Growth/demand or lack of
Improved/decreased efficiency
Increased competition
Renovation/expansion
New product/service
Technology changes
Other
If you answered "Other" please explain
Do plan to hire more employees in the next 5 years?
Yes
No
If you answered "Yes" please explain
What resources do you use to recruit new employees?
Do you struggle to find new employees?
Yes
No
If you answered "Yes", what are the specific challenges?
Community Information
What were the top reasons for locating your business in West St. Paul or staying in West St. Paul?
What percentage of employees live inside/outside of the community? What/why do you think that is?
From your perspective how would you rate the housing, retail, utilities (or other similar city/local amenity or service) in this community?
Excellent
Above Average
Average
Below Average
Poor
How would you rate West St. Paul as a whole as a place to do business? Specific areas - building appearance, business signage, cleanliness of streets/sidewalks, traffic/parking, business variety.
What are the strengths of the community?
What are the weaknesses of the community?
Have you interacted with City Hall? If so, how?
How can West St. Paul improve local business climate?
What community project(s) would benefit business?
Which statement best describes your businesses current state of activity?
Too much business/strained service capacity
Level of activity is just right
Too little business/excess service capacity
Seasonal influx
What do you anticipate will be the top three factors that are most likely to impact your business in the next five years?
New/changing products
Demographics
Consumer/customer income
Material/product costs/shortages
Financing changes
Other
If you answered "Other" please explain
What services/product would you like to offer, or your customer base would like you to offer, in the next five years?
Do you have an interest and/or room to renovate/expand the business? If so, where?
Building
Number of employees
Equipment/technology
Energy efficiency
Employee training
What would be some potential barriers to growth/expansion?
Do you feel your store/storefront needs updating or improvements?
If financial assistance were available, would you consider improvements for building exterior and/or signage?
What is one of the most impactful/significant things the city/community could do to help you and/or your business?
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