What is typical water usage?
On average, 1 person uses 7-10 units of water and a family of four uses about 22 units per 91-day billing cycle. A unit is equal to 748 gallons.

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1. Where is my water meter, and how do I read it?
2. When do you open the Highland Park Water Tower to visitors?
3. How do I determine if I have a toilet leak?
4. When my water first comes out of the tap, it looks cloudy, but then clears up. Should I be concerned?
5. What is typical water usage?
6. Can I make an appointment to get my water turned back on?
7. How do I find a leak?
8. The leak isn't from my toilet. How do I find out where it's coming from?
9. Are there are more pollutants in drinking water today than there were 25 years ago?
10. What are the appointment hours for meter repairs?
11. Do you have to come inside the house to turn the water on?
12. Why is my water off?
13. What if I only have cold water?
14. Where are you located?
15. What communities are served by SPRWS?
16. Whom do I call if I live in a city to which SPRWS does not supply water?
17. If I have a water emergency, whom do I call?
18. What do I do if water is leaking near the water meter or if water is coming out of the ground in my yard or in the street?
19. Does SPRWS make a profit?
20. How many steps are in the Highland Water Tower?
21. Is the Highland Water Tower still being used?
22. What can I do to improve water pressure?
23. Who is responsible for maintenance of meter valves and the water service?
24. Where does your water come from?
25. What are you doing to address taste and odor issues?
26. What chemicals are added to the water supply?
27. What uses the most water in my house?
28. How hard is our water?
29. Do I need a plumbing permit?