FAQs • West St. Paul, MN • CivicEngage

Who do I contact if my car was towed or impounded?: Cars that have been impounded or towed from West St. Paul are done so by South East Towing Inc. Their phone number is 651-451-9721. You may call them to get costs and directions to their location.

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Police

1. How do I file a police report?: Call the non-emergency number to speak with an officer: 651-322-2323.

2. How do I get a copy of a police report? Can it be emailed to me? Is there a cost?

Come up to the police station Monday – Friday between 8:00am to 4:30pm to request a copy of a police report.

No, you must come up in person to receive a copy of the police report. Some reports may require verification, so please bring your ID

There is no fee for copies of police reports unless they are over 3 pages or more in length. If three pages or more it’s .25 per page.

3. Once I request a copy of a police report, how long does it take to receive the report?: Generally it can take up to 10 days to receive a copy of a police report. Staff will do their best to provide you a copy of the report in less than 10 days.

4. How to do I get a copy of an accident report?: Same as getting a police report. Come up to the police station Monday-Friday 8:00am to 430pm to receive a copy of an accident report. Please bring ID to verification.

5. How can I safely dispose of old or expired medication?: There is a medication drop box here at city hall which you may drop unused/old medication. It is bright green and located in the entrance to city hall. Sharps or thermometers are not permitted.

6. Does the West St. Paul Police Department do fingerprinting?: We provide fingerprinting services for residents of West St. Paul. There is a fee of $17. Please bring your ID for verification of residency in West St. Paul.

7. How do I get a gun permit to purchase?

West St. Paul Police Department issues Permit to Purchase Handguns for residents of West St. Paul (you must provide identification that shows a West St. Paul address). You may stop in to get fill out an application here at the station Monday through Friday 8:00 a.m. – 4:30 p.m. The applications take one week to process. Residents are required to return to the station to pick up their permits after one week’s time.

The West St. Paul Police Department does not issue permits to carry. Contact the Dakota County Sheriff's Office.

8. How can I find out who is investigating my case?: You may call the police department at 651-552-4200 and the records staff can direct you to the officer or investigator that has been assigned to your case.

9. Who do I contact if my car was towed or impounded?: Cars that have been impounded or towed from West St. Paul are done so by South East Towing Inc. Their phone number is 651-451-9721. You may call them to get costs and directions to their location.

10. Who do I contact if I need to get my pet licensed in West St. Paul?: Animal licenses can be obtained at City Hall Monday through Friday 8:00am – 4:30pm.

11. How do I retrieve my property that was confiscated?: Please call the office 651-552-4200 before coming to the police department to retrieve property. The office staff can assist you with this question or direct you to an officer that can answer your questions.

12. Where can I find police policies?

In compliance with State Statutes, the West St. Paul Police Department enforces the following policies:

For information on additional policies, contact our office at 651-552-4200.

13. How can I submit appreciation to an officer?: Fill out the Officer Appreciation Form online. We appreciate your feedback!

14. How do I file a complaint?

Download, print, and fill out the Citizen Complaint Form.

Mail the completed form to:
West St. Paul Police Department
1616 Humboldt Ave
West St. Paul, MN 55118

15. How do I report an animal running loose?: If you see a domestic animal running loose, you can call the West St. Paul non-emergency number of 651-322-2323 and ask for the West St. Paul Animal Control.

16. How do I report an animal complaint?

If you have animal questions or complaints, call 651-552-4200 Monday - Friday, 8am-4:30pm or 651-322-2323 (24-hours).

Find more information on the Animal Nuisance Issues page.