Why is my bill so high?
Water bills are based on how much water is used. Watering the lawn or garden will increase usage, as will the addition of occupants in the home. A leak will also increase your water bill.
If you look at your line items, you will see that communities that we serve add their own charges specific to that city.

Nearly all communities add sanitary sewer charges. Some add storm sewer charges, recycling fees, hydrant charges, or street lighting fees. These are determined by each city we serve. These costs are not related to water use, but other services your city provides.

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1. How do I get the water bill in my name?
2. How much should I expect my water bill to be per quarter?
3. Why am I being charged a $6.36 fee?
4. Why is my bill so high?
5. I can't pay my entire bill. Will my water be shut off?
6. Why is there a sewer charge on my bill?
7. How is the sewer charge calculated?
8. Can I pay my bill over the phone?
9. Can I make a credit arrangement to pay my bill?
10. Can I have a payment automatically deducted from my checking or savings account or my credit card?
11. Where can I pay my bill?
12. I just bought a house and I already have an outstanding water bill. I did not use this water. Do I have to pay for it?