STAR Program

STAR Program Basics


To promote crime-free housing, the City of West St. Paul encourages rental properties to voluntarily participate in the Safer Tenants and Rentals program (STAR). The STAR program enhances the quality of rental living by providing an opportunity to partner with the city to enforce community standards.

The STAR program has varying levels of participation by property owners and/or managers; a higher level of participation (more stars) displays a commitment to higher standards. By attaining more stars for their participation in the program, owners and/or managers may lessen their exposure to fines.

The STAR program is free to participants and can be a means to reduce penalties for property owners in violation of City Code.

View the STAR program brochure.

STAR Levels & Requirements


More Than 3 Dwelling Units

For Rental Property Owners with more than 3 dwelling units, the following criteria set forth the STAR requirements for each participation level.

Level 1: Mandatory Participation
  • Attend 25% of ROMA (Responsible Owners and Managers Association) meetings.
  • Provide the City a copy of rental criteria regarding tenants with criminal backgrounds.
  • To actively pursue the eviction of non-compliant tenants.
  • Have no unresolved City Code violations.
  • Within twelve (12) months of joining the STAR program, Rental Property Managers and/or Owners need to complete Phase 2 or Phase 3 of the Minnesota Crime Free Rental-Housing program. (See STAR Program brochure for different phases.)
Level 2: Participation
Achieve Level 1 and add the following:
  • Attend 50% of ROMA (Responsible Owners and Managers Association) meetings.
  • Have no unresolved City Code violations.
  • Within twelve (12) months of joining the STAR program, Rental Property Owners and/or Managers need to complete Phase 2 and Phase 3 of Crime-Free Rental-Housing training and receive a certificate of completion by the City. (See STAR Program brochure for different phases).

1-3 Dwelling Units


For rental property owners with 1 through 3 dwelling units, the following criteria set forth the STAR requirements for each participation level.

Level 1: Mandatory Participation
  • Actively pursue the eviction of non-compliant tenants. 
  • Have no unresolved City Code violations.
Level 2: Participation
  • Attend 50% of ROMA (Responsible Owners and Managers Association) meetings.
  • Have no unresolved City Code violations.
  • Within 12 months of joining the STAR program, Rental Property Owners or Managers need to complete PHase 2 and Phase 3 of the Crime-Free Rental-Housing training and receive a certificate of completion by the City. See STAR program brochure for different phases

Rental Dwelling Ordinance Penalties


Violation
Level 2: STAR Participation
Level 1: STAR Participation
Non-Participating STAR
First violation
$250 fine
$450 fine
$500 fine
Second violation within 12 months
$500 fine
$600 fine
$1,500 fine
Third or more violation within 12 months
$600 fine
$800 fine
$2,000 fine
The figures above are appropriate minimum penalties for a licensee’s failure to comply with an applicable statute, rule or ordinance relating to the license. However, the level and order of the penalties will be at the sole discretion of the City Council.

More Resources


More Information


For more information about the STAR program, please contact Laura Vaughan at 651-552-4235.